We take complete ownership of your IT operations, proactive monitoring, maintenance, and support with guaranteed SLAs.
From your devices and servers to your cloud and security, we manage it all so you don't have to.
We monitor your entire infrastructure 24/7, detecting and resolving issues before they impact your users.
A dedicated local helpdesk for your team, phone, email, and remote assistance with fast, friendly resolution.
Automated patching of operating systems, applications, and firmware, keeping your systems current and secure.
Full visibility of every device, license, and contract in your environment, with proactive renewal and replacement planning.
Ongoing management of your security toolset, antivirus, EDR, firewall, and backup, included in every plan.
Clear monthly reports on incidents, performance, and upcoming risks, with a quarterly strategic review session.
Our managed service plans are priced per user or per device, giving you a flat monthly cost that scales with your business.
Business-critical outages affecting all users are acknowledged and worked within 1 hour, around the clock.
Significant issues impacting multiple users or key systems are triaged and actioned within 4 business hours.
General support requests, changes, and queries are handled within the same business day.
We manage your Microsoft 365 environment end-to-end as part of your service plan.
Security management and monitoring included, keeping your defences sharp at all times.
We manage your Azure or hybrid cloud environment as a seamless extension of your service plan.
Get a custom quote based on your team size and current environment.